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Robotic Process Automation for Cerner Millennium

Progress Update on Integrating EMUE into Millennium 

We are excited to announce that we are making significant strides towards bringing the same level of specialized automation to Cerner Millennium with EMUE for Millennium. We consistently hear that Cerner Millennium users are eager to automate processes so team members can put more focus on tasks requiring the human touch. As many of you know, Databound Healthcare Solutions has delivered robotic process automation designed specifically for Soarian for over 12 years with our EMUE automation tool.

We have helped our clients automate their revenue cycles and understand the abundance of automation opportunity in areas like billings, payment postings, and the general flow of information. Without automation, you can either handle repetitive and rules-based tasks manually or rely on your IT teams or Cerner Development teams. By integrating EMUE into Millennium, the ability to develop automation can extend to the business office, giving them autonomy while reducing the case load for IT and Cerner.

We hope you are as excited as we are at the prospect of EMUE automating Millennium. We wanted to share our progress, so you know what you have to look forward to!

Robotic Process Automation for Cerner Millennium

Preliminary Use Cases for Millennium 

We are currently working with beta partners to develop EMUE for Millennium and can’t thank them enough for their contributions. They’ve helped us identify some use cases to start with that we intend to have developed by the end of Q2 2019. 

Use Case 1 – Syncing patient data between Soarian Financials and Millennium  

Since there are few integration points between Soarian and Rev Cycle to push automatic data changes, our first use case keeps information such as patient demographics, guarantors, and insurance in sync. 

 

Use Case 2 – Crediting charges resulting from past and upcoming compliance audits.   

One Pilot Client anticipates potentially processing thousands of charges because of upcoming audits in the next two months. Each charge must be credited, while at the encounter level a comment must be posted. Currently, they are manually working charges from a previous audit.  

 

Use Case 3 – Correcting GL code at charge level.   

Our third use case charges route to different cost centers based on logic. Moving forward, the logic and any new charges will be correct, but past charges won’t share this updated change. For a reroute to occur, it is necessary for our Pilot Client to touch every past charge.  

 

Use Case 4 – Moving Labs and Radiology requests to clinic request lists.  

The final use case requires Labs and Radiology orders to route to their respective request lists.  Each morning an assigned person, sometimes more than one depending on the number of requests listed, moves each request to the correct clinic list for scheduling.  

Coming Soon   

In Q3 and Q4, we will focus on additional feature build out (script commands) stabilization and addressing more use-cases such as:   

  • Write-offs   
  • Associating locations to health plans or health plans to locations   
  • Updating benefit orders   
  • Manually toggling charges in Charge Viewer   

 

2019 Cerner Health Conference   

A few members from the Databound Team are also attending CHC 2019 in the fall where we will be co-presenting with our partners on Millennium Automation Successes. This event also serves as a great opportunity for those attending to stop by our booth to ask questions and learn more about our progress with EMUE for Millennium! 

 

We are pleased with the progress so far and envision continued progress through the remainder of 2019. We can confidently say that by early 2020, EMUE for Millennium will be at a point where Millennium users will be able to script independently. That means less time performing repetitive tasks and more time for the things only a human can do! 

 

About the Author
Kelly Blackmon - Product Manager Kelly Blackmon - Product Manager

Kelly became Product Manager in 2015. When he joined Databound in 2012, he was our lead trainer and he managed several customer consulting engagements. In the Product Manger role, Kelly is focused on increasing the value of our products and improving the user experience. When Kelly is not working, he enjoys time with his wife and daughter, traveling, playing golf and spending time with his extended family.